Gunco Superstore Home

Terms & Conditions

The gunco.com.au 'Online Superstore' ("Gunco", "gunco.com.au") offers a convenient, fast and accessible method of viewing and buying online - 24/7. We pride ourselves on fast and friendly customer service and are proud to extend our services to you with our Online Superstore.

Please read our Terms & Conditions carefully for your information.

Your usage of this website guarantees your acceptance of our Terms & Conditions and Privacy Policy. By ordering or using gunco.com.au you are accepting these Terms & Conditions and agree to adhere to these when shopping on our Online Superstore.
 
 

The Online Superstore 

  • Prices are displayed in Australian Dollars (AUD) and include GST.
  • Goods can only be shipped to an Australian address (no P.O. Boxes).  
     

Returns / Refunds / Exchanges

  • Please choose carefully when buying any product on this site. Ensure all products, colours, quantity selected, sizes, fits etc are correct. It is your responsibility as the customer to ensure this as refunds will only be given in accordance with the following conditions: 
    • Incorrect orders by the customer must be informed prior to return within 7 days of receipt via email to sales@gunco.com.au or phone 03 9367 8367
    • All items must be returned in original unopened condition. 
    • Delivery costs will be incurred by the customer where gunco.com.au are not at admitted fault. We recommend sending returns via registered post or courier as we do not accept responsibility for lost items.
  • You should check your goods as soon as they are delivered to you in order to ensure that they are what you ordered. If not, you should contact Gunco via email on sales@gunco.com.au or phone 03 9367 8367 within 7 days of delivery to arrange a return/exchange providing the following conditions have been met: 
    • Where the order has been received incorrectly through the fault of gunco.com.au shipping will be at no additional cost to the customer. Please contact Gunco on sales@gunco.com.au or phone 03 9367 8367 prior to return to arrange the product return and shipping. Please ensure the product is returned in its original unopened packaging. 
  • Warranty: 
    • Faulty or damaged stock received back within 7 days of purchase will be replaced in accordance with the Brand/Company Manufacturer's Warranty.
    • Each Brand/Company determine their own Warranty terms and conditions and will differ across our products.
    • gunco.com.au do not offer any warranty over and above that of the manufacturers. 
    • Any misuse of any products will void the manufacturer's warranty.
  • Please ensure all contact and delivery address details, and all requested information are correct or additional costs may apply and/or delay the order.
  • Your purchase of goods from Gunco will be subject to certain laws including, without limitation, the Australian Consumer Law.  The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the goods must be of acceptable quality, reasonably fit for the purpose that www.gunco.com.au represents they will be fit for. 
  • Any issues or questions at all, please do not hesitate to contact us on sales@gunco.com.au or phone 03 9367 8367.
 

Backorders (Out of Stock or Discontinued Products)

  • If a product is on backorder, out of stock or discontinued it will be shown on the individual product page as "On Backorder". You can still order this product and it will be dispatched to you as soon as possible. Gunco will attempt to contact you via the details provided at the time of your order to provide an ETA. At this point, Gunco can cancel the order at your request. Please note that backorder items may be subject to price change, and in this event, Gunco will contact you to discuss.
 

Changes to Orders

  • We will endeavour to achieve customer satisfaction at all times but we ask for your patience where changes to orders are concerned. We cannot change orders once they have been placed, although if notified by the customer of an order error (by email or phone) we will do our best to rectify/correct the error to that particular order prior to shipping.
 

Knives 

  • You must be 18 years of age or older to purchase a knife/knives in accordance with State and Federal Laws.
  • The sale, possession, transportation, and use of knives are subject to a wide variety of Local, State and Federal laws. It is your responsibility to familiarise yourself and comply with all laws applicable. 
  • Gunco reserves the right to request Proof of Age in relation to the sale of the knife/knives.
  • By placing an order for a knife/knives with us you confirm that you have understood these Terms & Conditions and accept legal responsibility for owning the item.  


Firearms and Ammunition

  • Prices listed for firearms are recommended retail and are listed for viewing only at gunco.com.au
  • INTERSTATE FIREARM PURCHASERS: For the purchase of Firearms and selected Firearm parts (not online) we are able to despatch to a licenced Firearms dealer in your State or Capital Territory for collection, paperwork and correct ID/State Firearm Licence requirements in accordance with Australian Federal Laws. Please note that we do offer this service for any other product/s, other than a Firearm or selected Firearm Part/s purchase.
  • Items not listed for sale on gunco.com.au are available for payment and collection, with required State paperwork, licences and to licenced individuals only at:
GUNCO SUPERSTORE
94 Leslie Street, St. Albans VIC 3021
Phone: 03 93678367 Fax: 03 93660951 Email: sales@gunco.com.au
 
IMPORTANT NOTICE: We DO NOT sell Firearms, Ammunition and other selected products through our Online Superstore so we cannot accept payment for or deliver/ship any of these items in accordance with Australian Federal Law. 

All firearms on this website are only available for purchase within Australia only. Under Australian Federal Law, Firearm purchases within any state or territory of Australia must comply with the following conditions:
  • The purchaser must be a current citizen or permanent resident of Australia. 
  • The purchaser must be a holder of a current firearms licence within their state or territory of residence. 
  • The purchaser's current individual licence category must meet the requirements of the firearm(s) being purchased.
 
Purchases through Gunco Superstore must also satisfy the following conditions:
The firearm will be shipped directly to the nominated licensed firearms dealer after approval of the purchase and payment for the firearm is made to Gunco  for all Interstate Firearms Purchases, please contact Gunco:
Phone: 03 93678367 Fax: 03 93660951 Email: sales@gunco.com.au

DIRECT DEBIT available for payment via:
ANZ Banking Corporation
Account Name: Gunco
BSB: 013497Account Number: 204246619

Your Reference number will be supplied to you from Gunco upon Purchase/selection of firearm.
  • Firearms will only be delivered directly to a nominated licenced firearms dealer for purchases within WA, TAS, QLD, NT and ACT. 
  • It is the responsibility of Gunco and the purchaser together to nominate a firearms dealer for delivery and collection. 
  • All orders must be accompanied by the relevant documentation (current firearms licence) as specified above before any sale will take place.
 

Shipping 

  • Please allow 5 to 7 working days for delivery within Australia from the date the order is dispatched. 
  • Delivery is within Australia only and the Postage and Handling fees and charges are indicated per state at step 2 of the Checkout. You must accept the delivery charge by clicking on the Delivery radio button during checkout.
 
 

Safes, Sleds, Large Clay Targets Throwers and Hard Rifle Cases and other extra large items

These items can be purchased online, however, given the varied cost of shipping these item(s) Gunco will contact you to discuss the shipping method and provide an estimate/quote. The customer can pay for the shipping of these items direct to Gunco once the customer has confirmed his/her acceptance of the cost. If you would like a shipping quote up front please contact us on sales@gunco.com.au or call 03 9367 8367. 


Payment methods

  • We accept payment by Visa or Mastercard online. It is possible to pay by EFT, Cheque and Money Order if ordering by phone or email (goods despatched only when funds are cleared).
  • In the event of any product listed at an incorrect price due to information received from our suppliers, gunco.com.au shall have the full right to cancel or refuse any or all orders placed for products listed at an incorrect price. This will also be applicable to orders placed and paid for by credit card. If the payment has been made or your credit card charged, gunco.com.au will within 7-14 days credit the amount of the incorrect price. 
 

Acceptance and Rejection of Orders

  • Gunco reserves the right to accept or reject your Order for any reason at any time. When we accept an Order, it constitutes an agreement by Gunco to supply the Goods under these Terms.
  • If we reject an Order, we will notify you of the reason for rejection via email within 5 business days.
  • Gunco will not be liable to you for your loss, or that of any third party, for the rejection of an Order.
  • If we reject an Order and your payment for the Goods has already been processed, we will refund any money paid to us in respect of that Order.
     

Disclaimer for Products Sold

As stated herein gunco.com.au has or makes no representations, warranties either express or implied of any kind in or with respect to any or all of the products sold and purchased on this site. In no way or event shall gunco.com.au or our directors, employees, or representatives be liable for consequential, indirect or punitive damages related to any or all products sold on this website.
 
 

Copyright

gunco.com.au and its contents (including text, logos, graphics, videos, sound recordings) are subject to copyright. The copyright is owned by Gunco, or in some cases, third parties such as the product manufacturer. You may not adapt, reproduce, duplicate, copy, broadcast, store, distribute, publish or create any derivative works from this Site without Gunco's written consent. Printing hard copies of the site with the sole purpose of purchasing from Gunco, or using the printed copies for research purposes, is of course encouraged. 
 
 

Trademarks

Nothing contained on gunco.com.au shall be construed as granting any licence or right to use any of the trademarks displayed on gunco.com.au.
 
 

Cookies

gunco.com.au may use cookies. By using this gunco.com.au you consent to Gunco's use of cookies in accordance with the terms of our Privacy Policy <<link text>>. 
 
 

Links

gunco.com.au may contain links to third party websites.  Those links are provided for convenience and do not constitute any form of endorsement by Gunco of the linked sites. Your linking to any other such site is entirely at your own risk.
 
 

Site Usage 

You must not misuse gunco.com.au. Misuse includes but is not limited to knowingly introducing spyware, viruses, trojans, worms, keystroke loggers, or other material which is malicious or harmful or damaging in any way to gunco.com.au. 
 
Any attempt to gain unauthorised access to gunco.com.au, its service, unauthorised data collection, or any type of cyber-attack, is a criminal office and will be reported to the authorities. 
 
You must take your own precautions to ensure gunco.com.au does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system or those of other parties. Gunco cannot guarantee that any file or program available for access, download and/or execution from or via gunco.com.au is free from viruses or other conditions that could damage or interfere with data, hardware or software with which it might be used. By using gunco.com.au you assume all risk of use of all programs and files on gunco.com.au and you release Gunco entirely from all responsibility for any consequences of its use.
 
 

General Disclaimer

To the extent permitted by law, Gunco is providing gunco.com.au on an "as-is" basis and makes no representations, conditions or warranties of any kind, express or implied, with respect to the operation of gunco.com.au, the information, content, materials or products, included on gunco.com.au. The information on gunco.com.au may contain typographical errors, inaccuracies or other errors and may not be accurate, complete or current. Gunco does not warrant that information on gunco.com.au is complete, true, accurate or non-misleading. 
 
Nothing on gunco.com.au constitutes or is meant to constitute advice of any kind. If you require advice on matters including, but not limited to firearms, ammunition, reloading, or gunsmithing, make sure you consult a professional.
 
Gunco is not liable for any loss suffered by you in the use of, or otherwise in connection with gunco.com.au or any linked website. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss or corruption of data or information, income or profit, business interruption, loss of goodwill, loss of business opportunity, loss of or damage to property and claims of third parties.
 

Applicable Law

The laws of Victoria, Australia, will govern these Terms and Conditions, without giving effect to any principles of conflicts of laws. Gunco makes no representation or warranty that the content of gunco.com.au complies with the laws of any country outside Australia. 
 
 
For any queries contact:
Gunco Superstore
96 Leslie Street, St Albans, VIC 3021
Australia 
 
Email: sales@gunco.com.au
 
Dealer's Licence: 26 598 628 039 
 
Thank you for reading and abiding by our Terms and Conditions. 
 
Enjoy shopping with us anytime, anywhere and Welcome to our Online Superstore.